Effective Date: June 12, 2026
Last Updated: June 12, 2026
Tzaneen Voice (“we”, “us”, or “our”) operates the website tzaneenvoice.co.za. We are committed to protecting your privacy and handling your personal information responsibly in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA) and applicable international data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website. Please read it carefully.
1. Information We Collect
We may collect the following types of personal information:
– Contact details (name, email address) when you submit forms or subscribe to our newsletter
– Usage data including IP address, browser type, pages visited, and time spent on our site
– Cookie data as described in our Cookie Policy
– Comments and user-generated content submitted on our platform
2. How We Use Your Information
We use collected information to:
– Deliver and improve our news content and website services
– Respond to enquiries and reader feedback
– Send newsletters and updates (with your consent)
– Analyse website traffic and user behaviour to enhance user experience
– Comply with legal obligations
3. Legal Basis for Processing (POPIA)
Under POPIA, we process personal information on the following grounds:
– Your explicit consent
– Legitimate interest in delivering news and improving our services
– Compliance with a legal obligation
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating the website (such as hosting and analytics providers), subject to confidentiality agreements.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
6. Your Rights Under POPIA
You have the right to:
– Access your personal information held by us
– Request correction of inaccurate information
– Request deletion of your personal information
– Object to the processing of your information
– Lodge a complaint with the Information Regulator of South Africa
7. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For privacy-related queries or to exercise your rights, please contact us via our Contact Us page. You may also contact the Information Regulator of South Africa at inforegulator.org.za.