Why Is My R350 Grant Application Approved but Not Paid?


By Staff Reporter

POLOKWANE-The Social Relief of Distress (SRD) was introduced to support vulnerable individuals who are unemployed and do not receive any financial support from the government. However, many individuals who were approved for this relief mechanism have not received grant payments.

The South African Social Security Agency (Sassa) has revealed that millions of people have been approved for payment of the Social Relief of Distress (SRD) grant. However, many of these individuals have not received any money.

Sassa revealed that several factors may be delaying the payment of the SRD grant applicants whose applications were accepted. This mainly related to the information provided by grant applicants.

Those approved but not yet paid are those whose records are outstanding bank accounts or bank accounts provided failed bank account verification or bank accounts pending verification from National Treasury or those who selected cash send payments.

Sassa is urging individuals to ensure their bank details are correct as incorrect details could prevent their R350 grant payment. This is because one of the most common reasons for unpaid grants is incorrect beneficiary details.

One of the biggest reasons for approval and non-payment is the fact that Sassa might not have your correct and updated bank details.

Grant beneficiaries can visit the SRD Grant website to update their information.

Please visit the SASSA SRD website to ensure that the details that Sassa has for you, are indeed correct – especially if you were approved but not paid.

Sassa advises grant beneficiaries who have been approved for payment but do not have a pay date to ensure they upload their correct banking details.

If you have not provided SASSA with any banking details at all, please do so without delay by updating your bank details on the SASSA SRD website at srd.sassa.gov.za

Sassa revealed that some beneficiaries requested to open a Postbank account. However, this option is no longer available.

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