By Staff Reporter
Natural disasters, moving to a new area, and robbery are just a few of the various causes of losing important documents. If you lose your matric certificate, the education department has provided information on how you may get a re-issue of it.
The Department of Basic Education (DBE) has shared that it has been receiving daily queries regarding lost matric certificates and individuals asking how can they go about to receive a re-issue of their certificates.
The Education Department’s spokesperson, Elijah Mhlanga said the department is able to re-issue lost matric certificates, irrespective of the year that you matriculated in.
In an interview, Mhlanga explained:
You must approach the Education Department with your identity document, confirm the name of the school and the province where you attended, then we should be able to help you.
It has been confirmed that this service is available at the education department head office, provincial education departments and district offices.
It’s important to note that there are administrative costs that will need to be covered. As a result, you are then required to provide the department with a fee of R153 for the service. Should you opt for a re-issue of your statement of results, this will cost you R55.
The Education Department helps in the application of the certificate, while the Umalusi Council issues the certificate.
For you to receive the certificate in your hands, you will have to wait for anything between three to four weeks, you may also call the department to check whether the certificate is ready for collection.
Alternatively, you may send an email to the education department on firstname.lastname@example.org or call 012 357 3000