Post Office Respond to Maake Plaza Branch Bribery Allegations


RITA- Post Office has on Tuesday, November 30 responded to allegations of bribery that was reported by Tzaneen Voice last week Friday.

SAPO said none of its employees or any other individual has the right to demand payment from beneficiaries in exchange for services or preferential treatment by jumping the queue.

“We have investigated the allegations; the queue marshals are self-appointed individuals from the community.  PLEASE DO NOT PAY THEM A BRIBE. It is illegal to pay bribes, and you should consider laying a charge at the SA Police against the individuals for bribery and extortion” said SAPO in a Twitter statement.

This follows a huge outcry from community members about Maake Plaza Post Office employee who gives people R350 Covid-19 social relief in the backdoor for R50 bribe.

The same practice has also been confirmed by fuming community members who were subjected to the same treatment from  braches such as Lenyenye, Mokwakwaila, Phalaborwa, Nkonnkowa and Polokwane.

“Customers are advised not to pay the fee demanded by any Post Office employee, self-appointed queue marshals, or any other person requesting such a payment.” The Post Office urged customers to consider laying charges of bribery and corruption at their nearest police station.

SAPO believes formal charges will put a stop to opportunistic and unethical behaviour, adding that there is close cooperation between the organisation’s internal security and investigations unit and the police

Customers can report postal crimes or crimes allegedly committed by SAPO employees to the toll-free crime-buster hotline on 0800-20-070.

Alternatively, an email can be sent to

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