By Theodorah Waga Mawasha
THLABINE-The Rakgoale family, from Thlabine village, in Greater Tzaneen, are at loggerheads with Kamoso Funeral Parlour in Tzaneen CBD. The family accuses the parlour of delay tactics.
This comes after, their deceased mother, who passed away on Wednesday, January 19, which her funeral funds that are supposed to be released within 24 hours after notification of death has not been released.
The distraught Rakgoale, alleges that, on the day of her mother’s passing, she contacted the said parlour for transportation of the body, but no assistance was received. She said that her mother’s body lay at home the whole day and was only picked up late in the evening. She further alleged that she was sent from pillar to post when requesting a hearse.
POOR SERVICE: The body was collected after the family made several calls to be assisted.
“I am supposed to be mourning my mother but instead I’m muscle flexing with these people. I have visited the satellite branch in Tzaneen countless times but the office is closed. They don’t answer their phones. I need help”. Rakgoale said.
The family alleges that the employees of Kamoso funeral service targets pensioners when they are going to receive their pension money at pay points, and convince them to join the burial society. The funeral parlour has a satellite branch in Tzaneen and Botlokwa respectively.
Tzaneen Voice contacted the owner, Mokgadi Ramadi who also goes by the name of Thalitha Ramabje, however, she refused to comment on the matter.